As some of you might know, a lot of AMD users are currently unable to play the game. What happens is that the game will crash as soon as new player-built structures are loaded, accompanied by an error message stating that the AMD Catalyst drivers experienced an error and had to be restored.
How long has this been going on?
This issue first appeared with the introduction of the new grass update (≃ 2 days ago) and has yet to be addressed.
Who is affected?
Judging by the comments on the bug report of this issue and various forum posts it’s confined to AMD graphics cards and, more specifically, chips of the HD5xxx/6xxx and 7xxx series.
Edit: Some Nvidia users are reporting similar issues. Depending on your graphics card and drivers your mileage may vary.
Given how many people are affected and how devastating this bug is I think an official statement on the part of the devs is called for:
- Are you guys aware of this issue?
- Are you working on it?
- What can we do to help you troubleshoot this?
And before the comments saying “this is an alpha” come piling in:
Please understand that transparency - both on the part of the developers and users - benefits the bug fixing process. We are alpha testers and we are here to help you make this game better. But in order to do so we need to know what’s going on.
Thank you for reading this.
Edit 1: Seeing how some people are able to play while others with the same graphics cards are having the issue I would like to ask you to post what drivers you are currently using and if you affected by this or not. Maybe this way we will be able to find a temporary solution to this problem.
Garry has responded in another thread with the following message
Edit 3: We have a workaround!
Thanks to Pat we can now play the game again:
It works for me and hopefully it will work for you, as well.