I’ve been to plenty of betas/alphas and I usually do check out the forums/facebook/IRC/even Twitter for the games I play.
As for an alpha that has this many issues, downtimes etc. the dev communication with the playerbase is terrible. I do appreciate the Trello, but that’s hardly a thing.
UK servers are down regularly now. And they’re not just being restarted, unless that takes 5+ hours. This is a game that requires quite some commitment, so at least when the servers are down the devs/official server admins could pop up and tell us why/how long for/show us that they are aware of this and perhaps a little ‘XXX servers are back up, yayy!’ now and then. Especially since in order to if the servers are back up again we need to restart the game as the refresh button does not work. Oh, not to mention that the server browser is insanely laggy.
It doesn’t take much to post on Twitter from time to time. Or on Facebook to stay in touch with a larger audience. Or on IRC, where live feedback and communication would be possible and any urgent news could be put in channel topic.
It really doesn’t take much effort to idle in IRC. I know it’s your game devs and we are supposed to ‘deal with it’ when something’s broken. But you can make things more pleasant without much effort.
So here’s a poll. With my hopes that this ramps up in views and the devs see it and consider setting up IRC.