Didn't get my key?

To any dev’s on this game. I bought the game for $34.20 and it gave me a key that did not work. when I try registering on the playrust.com and I enter my key, it says invalid key. Can anyone help me out? thank you.

(User was banned for this post ("didn't read the sticky" - postal))

are you sure you copy pasted correctly, that’s probably the issue, I doubt they’d give a key that doesn’t work.


I copied the key right out of the email it sent after the purchase it gave me a key like this… XXXX-XXXX-XXXX

[editline]20th September 2013[/editline]

elixwhitetail I just did the ticket thing ill see what I get back

[editline]20th September 2013[/editline]

should the layout of the key look like this XXXX-XXXX-XXXX or no? (this is not what the key looks like, it actually gave me letters a numbers)