Garrys mod servers wont load

This isn’t a personal issue rather a friends issue but he said he can’t play the multiplayer at all he says it will load until sending client info then his PC freezes and he has to restart it and it’s been acting up for a week now and he said he has uninstalled the whole game and add ons and that still didn’t work, any ideas?

First off that happens to me as well except I don’t restart the computer, I wait for it to finish loading. I’d suggest your friend come to this thread to explain exactly what happens.

Another issue could be your internet connection, cutting out whenever you hit that point of joining the server.