Glitcher on east coast 3 large server

We need an admin on east coast 3 large server to take a look at AQ5114 asap. we were in a gunfight with his friends and were completely undercover in a shack when all of us died from shotgun blasts from out of no where… after dying and falling through the map we saw that he was underneath the terrain shooting the rest of us… He was definately under the map… can we please get an admin on to take care of this please? thanks

[editline]22nd December 2013[/editline]

update: his friend with him is now glitching under the map as well… his name is literally, ()