Help installing cstrike in TTT (Trouble in Terriost Town)

I recently purchased a server, from a company i will not say. Everything is done through their site or FTP. i don’t know if i need to install cstrike my self or this is the companys fault .

This is what the mount.cfg file says

"// Uncomment desired games
// cstrike is enabled by default

“cstrike” “cstrike”

It would be on the site, generally. Ask them to do it in their support ticket system, or call them, or whatever.