Holy cow, that is unbelievable!
Here’s an update on my end: Got a new server with FPSPlayers.com. My regulars immediately complained of lag and slow response. People were rubber banding and rocks would take 3 hatchet hits before updating the player inventory and breaking. Just a mess. So we tracerouted the IP address and it traced back to an IP owned by HFB servers!
So it looks like FPS players is just simply reselling HFB services, at a lower quality than HFB.
After some more research, we switched yet again to gameservers.com. So far the server is running well and I actually have received a thoughtful and timely response when I asked a question about the number of slots showing up in game. We have only been with them for about a week but I am very happy so far.
Best of luck Ladyryn, I hope your server comes back soon!