Issue with custom map

Hi, i finished a map today with many custom models and materials but I’ve run into an issue i used pakrat to put all the custom materials and models in the bsp it worked fine in sigle player when i tested it but now that I’ve added it to my server but an issue has come up users are saying that the floor of the map isn’t always loading its causing them to time out of the server. The floor is a custom texture that i made my self and its worked mine in the other 2 maps I’ve used it in. Any help would be great

I doubt it’s the floor texture that is causing people to time out of the server. Post your compile log

i fixed the issue i packed all the files with packbsp and the issue is gone i think it was something with pakrat but thanks anyway