looking for unity help

Just bought my key and loaded the game for the first time. Unity player connects to server and I load in to the US server, and within 1-3 seconds my unity player gets an error and the game shuts down. Is there something I need to update to help? or is this a known issue for others?

If you’re on internet explorer, try chrome or firefox. PC stats might help. Processer, ram, operating system (32 bit or 64 bit) and video card

ok thank you
i’ll try a different browser first