Model Smoothing

Can anyone help meh? I have a problem with 3DS Max 2014 where it won’t allow me to smooth models. I’ve tried it manually and through auto smoothing.
But I get no results, anyone know how to fix this? I’ve had help by a friend but sadly he has no idea either. it’d be great if someone could help!

Thanks!

You could try swapping over to polygon selection and selecting everything (ctrl+a), then detaching it and deleting the remaining now-empty editable poly. I’m not entirely sure why but I have normals break on imported models fairly frequently and doing this generally fixes it.

Ok thanks, i’ll give It a go!