Mouse not working in Q menu

Wasn’t sure where to post this but here’s the problem

One of my players is unable to use their mouse in the Q menu… they can see the cursor, but left/right click doesn’t work… this isn’t just on my server, its on any server that has Q menu… they have tried reinstalling the game and all that but still can’t get it to work
Anyone know what might be the problem?

Moved to correct subforum.

The problem is that they use Touch Pad which is disabled if you press any key on your keyboard.
This can only be fixed by getting a proper mouse or disabling the “Palm Protection” of the touch pad.

oh ok, thanks