Hi facepunch, I recently changed hosts to OVH but I’m having a really serious issue with the server. Approximately 80% of my playerbase are unable to see/connect to the server. They can ping the dedicated server fine and get a response back but whenever they try to connect to one of the servers it just times out as if the server is not up. I know the server is up because I myself am on it but when they open my game info in steam it shows the server as not responding, If they then try to join via console “connect <ip>” the connection just fails after 6 retrys. Sometimes the people can see the server for a short time but then it disappears again. I myself can see the servers fine and haven’t once not had them show up same with most of my other higher ups.
All my clients can join the Teamspeak 3 server absolutely fine, I read on a thread that “OVH reject any first connect” and thought perhaps this means that if people are on teamspeak it somehow classes as a first connect then they can second connect to the gmod server? But haven’t been able to test this theory. This doesn’t seem to make sense because joining teamspeak is a single connect also so they shouldn’t be able to join that. But if there is a way to turn off rejecting first connect I am open to trying it.
Gametracker was not able to ping the servers either but we managed to fix that by clearing the iptables firewall so we assumed that this would fix our clients issues but it has not.
We are using TCAdmin on an OVH ‘MC-64-SYD’ Dedicated server with Ubuntu 17.04
Dedicated Server IP: 18.104.22.168
Any help would be greatly appreciated, We have contacted OVH support but are waiting for a response from them so I figured I would ask the facepunch community in the meantime.
All our servers, Priority is DarkRP (27016): https://www.gametracker.com/search/?query=22.214.171.124