Ripping Models from Penumbra

Alright so I have the 3DX Ripper program and when I try to rip from Penumbra Black Plague, it always comes up with

Application load error 3:0000065432

How would I rip the models from it? I can’t seem to get it loaded

Also when i try and use the Global System Monitoring it comes up with.

Unable to load driver: unable to start service.
Possible reason: application is run from removable or network drive.

It is installed on my HDD… what is wrong with it?

I have also searched google like crazy, yet I still couldn’t find anything