I’ve found a cheater!

Report cheaters by pressing F7 in-game and fill out a detailed report.
If you’re on a community-run server then chances are there will also be active admins you can speak to.

I’ve been game banned!

I’ve been VAC banned!

Tough luck, Steam says that VAC bans are non-negotiable and permanent

But wait, you may be getting confused: you may be trying to join a community-run server that does not allow players that have a VAC ban on their account that was given for another game.

I’ve been banned from Facepunch servers!

I’ve been banned from the Rust discord!

Get in contact with Jakb#7958 or ask in

I’m confused about how X works in the game and I need help!

First see if you can find anything on your problem in an already-existing thread or on the official Rust wiki, if not then feel free to make a thread about it!

I’m having some technical problems with my game!

First see if you can find anything similar to your issue in an already-existing thread, if not then feel free to make a thread asking about it.
You can find official support by creating a ticket

Make sure to attach a dxdiag

Also attach a crash log, this can be found in \Steam\steamapps\common\Rust
You are looking for ‘output_log.txt’

You should include as much information as possible on your issue and everything you have already tried to resolve it.

Response times are usually not long.


Is there a way to have this pop up when making a new thread?

Kinda like this function that shows you the similar topics.
A̶l̶s̶o̶ ̶s̶o̶m̶e̶o̶n̶e̶ ̶p̶l̶e̶a̶s̶e̶ ̶p̶i̶n̶!̶!̶!̶ Thank you Alistair

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