Server browser not showing all servers

So the server browser refuses to load all of the servers for me, and the refresh button does not work at all. I have been trying for nearly half an hour now to get it to at least show the server my friend plays on so we can play together. Does anyone know how to fix this issues?

[editline]20th December 2013[/editline]

Has anyone encountered this problem or have a fix please? I’ve been closing and restarting the game this whole time, now attempting to reinstall. Would just like to play with my friends

We are right now, we have verified files, uninstalled, reinstalled, disabled all and every firewall and directly connected to modem to no avail. Any info on this would be superb. My GF and I have the same ISP as well and setup. Any ideas please? I can get in and she cant. She only sees about 400 community servers where I see almost 1100.