Okay I’m in an akward position. I ordered a 16 slot Garrysmod server from Serverffs for one month. I can’t join it, just because it isn’t updated. I opened a ticket asking them to update it, they said to use the update function. So I went looking for it in my control panel, but I couldn’t find it. So I made a ticket saying I can’t find it and to tell me where it is. Then I make a reply to it saying that I realised that it physically wasn’t even in the control panel for me. I then figured I should do some setting up of the server while I was waiting, so I noticed it didn’t have CSS content installed, so I opened another ticket asking them to install it.
I wait 24 hours, checking back anxiously each hour. Their response to my ‘update the server please’ ticket:
Yea… So what do I do, I just don’t know what to do… How can I get into contact with them? I could call them, but I don’t know if it’s worth the call. (And I’d be calling over seas)