Spawn/context menu problem

Currently, some people who connect to FearlessRP’s CityRP server can’t see their spawn/context/RP menu’s.
As I am not one of them (luckily) I can’t provide you with any logs, but I have asked the players to give me their console log.

I already told them to reinstall Gmod and that doesn’t seem to work.
Any idea’s / suggestions?

Any help is greatly appreciated.