Srsly... BIG Problems with my License... First no Key - then banned?

Hey fellas,
i had just purchased a License …
**
30. Okt 2013
10:26:01 MEZ**

Okay got 2 Mails - no Key included only the phrase “please contact Support for a License” website told me something else - that i will recive the key instantly - but… okay done.
Now 3 Hours later i recieved a Key, reg @ the page… log in…

YOUR BANNED … rofl! My Purchase is invalid or is send back to me - i should ask @ the forum, iam a little bit mad… sorry!
My paypal is just -14 USD - complete payd and all fine, no transfer back to my paypal.

Wanted to stream this :frowning: i just go offline, my viewers just lold about this.
Iam very sorry for my bad engl. perhaps someone can help me.

###########
So long, FragHarryTV

You get a banned message only using internet explorer, try Google chrome instead

Edit: wait for key patiently…

Useing Firefox!
But game works now - thanks for the information!

That whole procedure confused me… sorry.

###########
So long, FragHarryTV
twitch.tv/fragharry

Glad you got the problem fixed, firefox is a faster too.

Win win situation.

For the Information - i got the message on Firefox!

Dann mal viel spaß beim spielen

You gave up signatures after 2 posts, that didn’t last long.
Also people should really read the already made threads to fix their problems

i still dont have my key and i purchased mine yesterday :frowning:

If you guys have problems like that and can’t resolve them, EMAIL the devs (address can be found in the contact section of the FacePunch website). I had a problem and sent them an email and had a reply within like 5 minutes that said the issue should be resolved (and it was).